SHIPPING

Important information:

• Costs include: Insurance, VAT, fuel levies & special packaging to ensure safe delivery

• Parcels are delivered to the door of the recipient

• Overnight service is available on request, please contact us for a quotation

• Please note that during Christmas & Easter season times, delays can be experienced due to increased freight volumes & public holidays

• Indicate postal codes with delivery address.

• All parcels are packaged into specially manufactured cardboard boxes for safe travel.

• Wines cannot be delivered to Post Box numbers

International Shipping

Customs

Please note that all international deliveries are subject to the import and custom laws, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Wineweb.co.za can not be held responsible if a parcel or item is detained or confiscated due to these laws. Additionally, when ordering from Wineweb.co.za, you are considered the importer of wine and must comply with all laws and regulations of the country in which you are receiving the goods.

Please contact WineWeb for an alternative shipping method.

Generally, customs forms for international packages will list the value of your order's contents by product type. It is essential to specify the correct value of the wines for customs. Customs in receiving countries are sensitive to the correct wine values, and there are many sources for them to confirm these costs.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.

SHIPPING RATES & DELIVERY TIMES

SOUTH AFRICA - DOOR TO DOOR FREIGHT (VAT Excl)

INTERNATIONAL FREIGHT - DOOR TO DOOR (VAT exclusive, Insurance included)

NOTE: We are able to ship to USA, Canada, Hong Kong, Aus and NZ, please however
email our wine helpdesk for an accurate shipping quote wine@wineweb.co.za.