SHIPPING

Important information:

• Costs include: Insurance, VAT, fuel levies & special packaging to ensure safe delivery

• Parcels are delivered to the door of the recipient

• Overnight service is available on request, please contact us for a quotation

• Please note that during Christmas & Easter season times, delays can be experienced due to increased freight volumes & public holidays

• Indicate postal codes with delivery address.

• All parcels are packaged into specially manufactured cardboard boxes for safe travel.

• Wines cannot be delivered to Post Box numbers

International Shipping

Customs

Please note that all international deliveries are subject to the import and custom laws, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Wineweb.co.za can not be held responsible if a parcel or item is detained or confiscated due to these laws. Additionally, when ordering from Wineweb.co.za, you are considered the importer of wine and must comply with all laws and regulations of the country in which you are receiving the goods.

Please contact WineWeb for an alternative shipping method.

Generally, customs forms for international packages will list the value of your order's contents by product type. It is essential to specify the correct value of the wines for customs. Customs in receiving countries are sensitive to the correct wine values, and there are many sources for them to confirm these costs.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.

SHIPPING RATES & DELIVERY TIMES

SOUTH AFRICA - DOOR TO DOOR FREIGHT (VAT Excl)

 Note: Due to different suppliers having different delivery dates during the week to WineWeb, the shipping lead time cannot be guaranteed. We will however do our best to have your order delivered to the recipient as soon as possible for you!

INTERNATIONAL FREIGHT - DOOR TO DOOR (VAT exclusive, Insurance included)

If your desired destination is not listed below please email us for a quotation at wine@wineweb.co.za. Note that we cannot send wine to certain international destinations.

Office hours: Monday to Friday, 08h30 - 17h00 GMT+2

Fax
0866 287 727

Email
wine@wineweb.co.za

Tel
+27 (0) 21 418 9998

~ Buy South African red wine, white wine, French champagne, Gift cards, rare and boutique wine. We stock Merlot, Shiraz, Cabernet Sauvignon, Sauvignon Blanc, Chardonnay, Rosé, Riesling, Sangiovese, Pinot Noir and Pinotage. Wineweb offers FREE shipping specials ~